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Worry-Free Guarantee Tax Protection

Lifetime Accuracy Guarantee® and IRS Audit Assistance is included at no additional cost with paid tax preparation. Fees apply for Worry-Free Guarantee Tax Protection and Worry-Free ID Protection. Tax Pros can provide more details.

Worry-Free Guarantee Tax Protection provided by Jackson Hewitt Inc. (“Jackson Hewitt”): Includes Audit Security Guarantee^SM Services and $5,000 of reimbursement coverage for errors in preparing your taxes. If a Jackson Hewitt Tax Preparer makes an error in the preparation of your Covered Tax Return (as defined below) that results in either you: (1) receiving a tax refund from the Internal Revenue Service (IRS) or a state taxing authority (a “Tax Authority”) that is smaller than the refund amount set forth on your Covered Tax Return, and/or (2) are required by a Tax Authority to pay a tax liability greater than the amount set forth on your tax return, Jackson Hewitt will reimburse you for the net amount of such refund shortfall and/or additional tax liability as the case may be, up to a cumulative total of $5,000 (“Cap”). Coverage is effective through, and will automatically terminate on, the third anniversary of the date of the filing deadline for the Covered Tax Return, not including extensions. Worry-Free Guarantee Tax Protection will become void if payment for such service is not received within 30 days of the date on the Worry-Free Guarantee Tax Protection Certificate (“Certificate”).

“Covered Tax Return” means the Federal (excluding non-resident), state, and/or local tax return(s) for the tax year stated on the Worry-Free Guarantee Tax Protection Certificate prepared by a Jackson Hewitt Tax Service tax preparer and dated the same date of the Certificate. Reimbursement under the Worry-Free Guarantee Tax Protection does not include penalties and interest. Coverage exclusions apply.

Audit Security Guarantee^SM Services: If a Tax Authority questions the accuracy of a Covered Tax Return (a “Claim”), Jackson Hewitt and/or its affiliate or service provider will (i) evaluate all Tax Authority correspondence concerning the Claim; (ii) explain the Claim requirements and available options; (iii) assist with document review, consultation and organization; (iv) draft letters and prepare other necessary correspondence with the Tax Authority relating to the Claim; (v) assist with telephone communications with the Tax Authority agent for explanations and discussions during the audit process; (vi) assist with all Tax Authority forms (vii) assist with denied credits, including: Earned Income Credit, Child and Dependent care Credit, Education Credits, Child Tax Credit, Additional Child Tax Credit, Adoption Credit, Credit for the Elderly or Disabled, Savers Credit; and (viii) assist with rejected W-7 applications.

Coverage is effective through, and will automatically terminate on, the third anniversary of the date of the filing deadline for the Covered Tax Return, not including extensions. The Certificate and the benefits under Worry-Free Guarantee Tax Protection are not transferable and are subject to additional terms and conditions See the Worry- Free Guarantee Tax Protection Certificate for full terms and conditions, including coverage exclusions and claims process and requirements.

Worry-Free Guarantee ID Protection

Tax Identity Theft Restoration Services, Cyber Identity Monitoring, Identity Theft Restoration and Lost Wallet Assistance. These services will begin within 5 days following the acknowledgment of your filed tax return by the applicable Tax Authority and will automatically terminate on the first anniversary of the date such services begin. Worry-Free ID Protection services are only available to the primary taxpayer identified on a covered tax return with a valid Social Security number. In order to receive the benefits of the Worry-Free ID Protection services, you must provide full and accurate personal information which may include, without limitation your name, address, telephone number, email address, Social Security number and other personal information. If you do not provide the required personal information, the Worry-Free ID Protection services you receive may be limited or reduced. Each Worry-Free ID Protection service is administered by a third-party service provider not affiliated with Jackson Hewitt Inc. Worry-Free ID Protection services are not transferable and are subject to other terms and conditions. See the Worry-Free Guarantee ID Protection Certificate for details on the Worry-Free ID Protection services as well as full terms and conditions.

FEDERAL RETURNS ONLY. If you are entitled to a refund larger than we initially determined, we’ll refund the tax preparation fees paid for that filed return (other product and service fees excluded) and give you an additional $100. You must submit a valid claim and file an amended return with Jackson Hewitt by the annual IRS deadline for the year of your tax return. Same tax facts must apply. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.

If there is an error preparing your return resulting in an increased tax liability, the local office that prepared your return will reimburse you for penalties and interest (but not additional taxes) owed. You must notify us within 30 days of receiving initial notice from a taxing authority and provide necessary documents and/or assistance. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.

Worry-Free Guarantee ID Protection

Tax Identity Theft Restoration Services, Cyber Identity Monitoring, Identity Theft Restoration and Lost Wallet Assistance. These services will begin within 5 days following the acknowledgment of your filed tax return by the applicable Tax Authority and will automatically terminate on the first anniversary of the date such services begin. Worry-Free ID Protection services are only available to the primary taxpayer identified on a covered tax return with a valid Social Security number. In order to receive the benefits of the Worry-Free ID Protection services, you must provide full and accurate personal information which may include, without limitation your name, address, telephone number, email address, Social Security number and other personal information. If you do not provide the required personal information, the Worry-Free ID Protection services you receive may be limited or reduced. Each Worry-Free ID Protection service is administered by a third-party service provider not affiliated with Jackson Hewitt Inc. Worry-Free ID Protection services are not transferable and are subject to other terms and conditions. See the Worry-Free Guarantee ID Protection Certificate for details on the Worry-Free ID Protection services as well as full terms and conditions.

Worry-Free Guarantee Tax Protection

Lifetime Accuracy Guarantee® and IRS Audit Assistance is included at no additional cost with paid tax preparation. Fees apply for Worry-Free Guarantee Tax Protection and Worry-Free ID Protection. Tax Pros can provide more details.

Worry-Free Guarantee Tax Protection provided by Jackson Hewitt Inc. (“Jackson Hewitt”): Includes Audit Security Guarantee Services and $5,000 of reimbursement coverage for errors in preparing your taxes. If a Jackson Hewitt Tax Preparer makes an error in the preparation of your Covered Tax Return (as defined below) that results in either you: (1) receiving a tax refund from the Internal Revenue Service (IRS) or a state taxing authority (a “Tax Authority”) that is smaller than the refund amount set forth on your Covered Tax Return, and/or (2) are required by a Tax Authority to pay a tax liability greater than the amount set forth on your tax return, Jackson Hewitt will reimburse you for the net amount of such refund shortfall and/or additional tax liability as the case may be, up to a cumulative total of $5,000 (“Cap”). Coverage is effective through, and will automatically terminate on, the third anniversary of the date of the filing deadline for the Covered Tax Return, not including extensions. Worry-Free Guarantee Tax Protection will become void if payment for such service is not received within 30 days of the date on the Worry-Free Guarantee Tax Protection Certificate (“Certificate”).

“Covered Tax Return” means the Federal (excluding non-resident), state, and/or local tax return(s) for the tax year stated on the Worry-Free Guarantee Tax Protection Certificate prepared by a Jackson Hewitt Tax Service tax preparer and dated the same date of the Certificate. Reimbursement under the Worry-Free Guarantee Tax Protection does not include penalties and interest. Coverage exclusions apply.

Audit Security Guarantee℠ Services: If a Tax Authority questions the accuracy of a Covered Tax Return (a “Claim”), Jackson Hewitt and/or its affiliate or service provider will (i) evaluate all Tax Authority correspondence concerning the Claim; (ii) explain the Claim requirements and available options; (iii) assist with document review, consultation and organization; (iv) draft letters and prepare other necessary correspondence with the Tax Authority relating to the Claim; (v) assist with telephone communications with the Tax Authority agent for explanations and discussions during the audit process; (vi) assist with all Tax Authority forms (vii) assist with denied credits, including: Earned Income Credit, Child and Dependent care Credit, Education Credits, Child Tax Credit, Additional Child Tax Credit, Adoption Credit, Credit for the Elderly or Disabled, Savers Credit; and (viii) assist with rejected W-7 applications.

Coverage is effective through, and will automatically terminate on, the third anniversary of the date of the filing deadline for the Covered Tax Return, not including extensions. The Certificate and the benefits under Worry-Free Guarantee Tax Protection are not transferable and are subject to additional terms and conditions See the Worry- Free Guarantee Tax Protection Certificate for full terms and conditions, including coverage exclusions and claims process and requirements.

Jackson Hewitt Online Transparent Pricing Guarantee

You’ll pay tax prep fees of no more than $25 when you file with Jackson Hewitt Online, or we’ll refund your tax preparation fees.

Regardless of the complexity of your tax return or the number of states in which you must file, you are guaranteed to pay no more than $25 total tax prep fees ($25 federal, $0 states) when you file your own taxes with Jackson Hewitt Online or your tax prep fees back. Guarantee applies only to tax prep fees and does not include additional add-on services such as eCollect or Protection Plus fees.